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CPAP Supply USA is happy to provide this service to our loyal customers, as we know that finding the proper sleep therapy equipment can be a tough and costly process.If you ever have questions, please contact us 1-866-560-CPAP.Mask Assurance is not available when purchasing a CPAP machine and CPAP mask combination package.CPAP Supply USA is happy to offer our Mask Assurance Program to individuals as an additional protection of their purchase, but due to the nature of our program, we must strictly enforce this policy to keep our Mask Assurance costs low.We realize that it is often hard for our patients to try new sleep therapy products or estimate sizing for their CPAP mask needs.Because of the cost in purchasing these essential systems for your sleep therapy, we have developed a new program that provides an additional purchase protection for our CPAP mask customers.With this assurance, customers are allowed a 30 day return period from the date of their purchase in which they can test their chosen equipment and determine whether or not the mask system suits their needs.With this assurance, the mask can be returned to CPAP Supply USA for a full refund less the cost of shipping.
Mask Assurance covers only the mask purchased, and no other items purchased within the same order.
If, for any reason, the mask does not suit your needs, we will allow it be returned with no limits and for a complete refund (less the cost of shipping) within a 30-day time period from your date of purchase.
For customers who would like to try new, improved masks or nasal interface systems but are too worried about the cost of the mask, Mask Assurance is the perfect solution!
Mask returns must be received at CPAP Supply USA within the 30-day period, including transit time.
Please contact CPAP Supply USA prior to sending your return for an RGA number that will allow us to correctly identify your return and refund your money promptly.