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All active Mate1 subscriptions purchased/rebilled from European customers in the 30 days prior to the regulation taking effect are in the process of being reimbursed to the payment method used at purchase.
If you have not already received your refund, please allow 5-7 business days for the refund to process before contacting our customer support team by calling 1-514-907-0015 Monday-Friday 9AM-5PM EST for assistance.
We've been very grateful to come along with you on your journey to find that special someone over the last 15 years and we hope to see you again soon!
All Mate1 profiles registered in the EU prior to May 25th, 2018 will be removed from the service and your data will either be removed completely or pseudonymized in our databases.
It's tailored to you NZDating believes people's individuality is special, so rather than forcing the same strict set of rules on everyone - we believe you should be able to make your own choices about what you like seeing (or not seeing).Those butterflies of excited joy as you open the latest message from your new match, your first glimpse as you turn up for a date, a shared joke that only the two of you understand; these moments begin with eharmony.We take the time to get to know you and discover what is really important in your life so that we can bring you really meaningful matches.Yes, all of your personally identifiable information including email, profile details, messages and other data will be pseudonymized or deleted on May 25th, 2018.We will retain purchase data for a period of six (6) months before removing this data to ensure all refunds, rebills and transactions are handled appropriately.